Frequently Asked Questions (FAQs)

When Will My Order Ship? Your order is important to us! We strive to ship items within 24-48 hours of production. Shipping typically takes 7-14 days in the US and Canada, and 9-18 days internationally. For queries, contact us at HigherFrequencies@info.com.

Not Satisfied with Your Order? We stand behind our products with a 100% money-back guarantee for any defective or damaged items. You have 30 days to return the product for a full refund, though return shipping is your responsibility. Remember to include your name and order number on the return package.

Can I Cancel My Order? Yes, you can cancel your order at no extra cost before it ships.

I Provided the Wrong Address. What Should I Do? If you've entered an incorrect address, notify us within 24 hours at higherfrequencies@info.com after receiving your order confirmation email.

How Long Does Shipping Take? We ship globally from various fulfillment centers, so shipping times vary. Expect 1-5 days within the US and Canada, and 9-18 days to other locations.

Have More Questions? We're here to help! Email us your queries at higherfrequencies@info.com, and we'll assist you promptly.