Frequently Asked Questions (FAQs)

When Will My Order Ship? Your order is important to us! We strive to ship items within 24-48 hours of production. Shipping typically takes 7-14 days in the US and Canada, and 9-18 days internationally. For queries, contact us at

Not Satisfied with Your Order? We stand behind our products with a 100% money-back guarantee for any defective or damaged items. You have 30 days to return the product for a full refund, though return shipping is your responsibility. Remember to include your name and order number on the return package.

Can I Cancel My Order? Yes, you can cancel your order at no extra cost before it ships.

I Provided the Wrong Address. What Should I Do? If you've entered an incorrect address, notify us within 24 hours at after receiving your order confirmation email.

How Long Does Shipping Take? We ship globally from various fulfillment centers, so shipping times vary. Expect 1-5 days within the US and Canada, and 9-18 days to other locations.

Have More Questions? We're here to help! Email us your queries at, and we'll assist you promptly.